Refund and Cancellation Policy

Last updated: October 16, 2026

This policy is part of the Tricounty Art Terms of Use. Tricounty Art is a trade name of Junction Conx Inc.

1. Cancel any time

Famous and Icon memberships bill monthly on the date you joined and renew automatically until you cancel. Cancel any time from My Account (My plan) or by emailing junctionconx@gmail.com. Cancellation takes effect at the end of the period you already paid for, and you keep access until then. We do not prorate partial months.

2. Free months and promotional codes

If you joined with a code that makes your first month (or months) free, you are not charged until the promotional period ends. After that, your membership renews at the regular monthly price shown at checkout. To avoid being charged, cancel before the promotional period ends.

3. The onboarding fee and your first payment

Your first payment for Famous or Icon includes a one time onboarding fee that covers your live Artist Horizon call and the setup of your member materials. If you cancel within 7 days of your first payment and before your Artist Horizon call has taken place, we refund the onboarding fee and your first month in full. Once your Artist Horizon call has taken place, the onboarding fee and first month are not refundable, because that work has been delivered.

4. Renewals

Renewal charges are not refundable once the new month has started, except when we did not provide your membership (for example, no mentor was available to you that month).

5. Fan Points

Fan Points have no cash value and are never refunded as money. When a membership ends, points stay available for 90 days in case you rejoin, then they are forfeited. If a payment is refunded, the points earned from that payment are removed, including points awarded to the member who invited you. Redemptions already delivered are not reversed.

6. Redemptions

Once a redemption has been delivered it cannot be returned. If we cannot deliver a redeemed item or service, we restore your points. Physical items that arrive damaged are replaced, or the points restored, if you tell us within 7 days of delivery.

7. Price changes

If we change the price of your membership, we will email you at least 30 days before you renew at the new price. You can cancel before then.

8. Chargebacks

Please contact us before disputing a charge with your bank; we reply within 2 business days. Accounts with an open chargeback may be paused until it is resolved.

9. How to ask for a refund

Email junctionconx@gmail.com from the email on your account with your username and the reason. We reply within 2 business days. Approved refunds go back to your original payment method and usually appear within 5 to 10 business days.

10. Contact

Junction Conx Inc., d/b/a Tricounty Art · Florida
Email: junctionconx@gmail.com